Contact Us

We’re here to help.

Whether you have a question about your order, need help with your device, or want more information about Revira™, our team is ready to assist you.

Email Support

hello@revirasleep.com
We typically respond within 24–48 business hours (Monday–Friday). Please include your order number if applicable so we can assist you faster.

Questions About Shipping or Delivery?

Please check our Shipping & Delivery Policy for current timelines and tracking updates.
If your tracking hasn’t updated within 5 business days, or your package shows as delivered but hasn’t arrived, email us and we’ll look into it.

Need to Start a Return or Report an Issue?

Kindly review our Refund Policy first, then contact us by email with the subject line “Return Request – Order #XXXX”. Attach clear photos if the item is damaged or defective.

Customer Service Hours

Monday – Friday: 9 AM – 5 PM PST
We are closed on weekends and major U.S. holidays, but your message will be placed in our priority queue.

Media & Partnership Inquiries

If you're a creator, publication, or retailer interested in working with Revira™, please reach out to:
hello@revirasleep.com with "REVIRA PARTNERSHIP - Your Name" as the subject.